FAQ

What methods of payment do you accept?

We accept payment via PayPal to suchabrick@gmail.com as well as Visa, MasterCard, American Express, and Discover Card.

How often do you have RB days?

I try to have them once a month, if not twice a month so you can get awesome figures at awesome prices.

 

How soon will my order be delivered?

The United States Postal Service offers two regular mail delivery services, First Class and Priority Mail. First Class mail is typically delivered within two to eight business days for domestic orders, depending on the location. Priority Mail is typically delivered within two to five business days. This excludes international orders which take considerably longer and are harder to track when shipped via USPS First Class Mail.

 

How do I track my package?

We send tracking numbers via email to every customer as soon as a package ships. It may take up to 24 hours for these numbers to be initially updated within each respective carrier’s tracking system. To track standard shipment in the USA and international orders, please visit USPS.com with your tracking number.

How much does it cost to ship internationally?

For most minifigure purchases shipping will be three dollars. However, shipping costs are based on size, weight, and final destination of the package. There are five shipping methods available for international orders which are USPS First Class International Mail, USPS Priority International Mail, UPS, and DHL. To configure these costs please fill your cart and go through the motions of checking-out to find out how much each option will cost. For all international orders, I strongly suggest shipping via USPS First Class (if you want to save money), UPS, or DHL, due to more accurate tracking information and insurance up to $200 USD.

Please note, depending on which country your order is shipping to there may be customs fees and duties associated with the successful delivery of your items.

Republic Bricks is not responsible for any duty, customs fees, and local taxes for international shipments.

 

What customs fees can I expect if shipping internationally?

Customs fees and duties are determined by the country in which your package is shipping to. Please contact your local USPS post office to see what additional payments may be necessary to successfully retrieve your order. Please note; The Royal Mail will mark packages as delivered, when they are in fact waiting for the recipient to retrieve them from their local USPS/customs facility. There are also several websites which can give you estimations of customs fees associated with your shipment.

https://www.dutycalculator.com/new-import-duty-and-tax-calculation/

 

 

What if my order or set is missing a part or piece?

Please contact me right away on either instagram or at suchabrick@gmail.com with your invoice number and we will do our best to accommodate.

 

 

 How can I find out about sales and upcoming releases?

Please subscribe to our mailing list which can be found at the bottom of our website or follow us on Instagram, Youtube, or Twitter!

 

Where can I see Republic Bricks on social media?

 

Instagram:https://www.instagram.com/republicbricks/

Youtube: https://www.youtube.com/channel/UCxPelwU8GBFzXPcNBOtsWug

Twitter:https://twitter.com/republicbricks

Where is Republic Bricks located?

I am located in Stevenson Ranch, CA near Six Flags Magic Mountain  

 How do I receive a refund?

Please email republicbrick@gmail.com with your invoice number and reasoning for refund and we will be happy to accommodate you in any way possible. We also hope that we can still be friends after your issue is resolved.

 

What is your return policy?

Unless there's something wrong with your item I don't accept returns.

Please email republicbrick@gmail.com prior to attempting a return. Once I have spoken with you regarding the return I will give you a return address.

We cannot issue returns for products that have been played with too hard and show signs of wear and tear or products that are not for sale in our current catalog.

 

 Disclaimer:

Our friends at Lego asked that we remind you… “This is not a product made by LEGO. These are new or re-used LEGO elements that have been repackaged or altered from their original form. LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this product. The LEGO Group is not liable for any loss, injury or damage arising from the use or misuse of this product.”